Our client is a fast-growing vertical AI company with $200M+ in revenue, backed by a $250M Series E from Andreessen Horowitz. They're seeking AI Engagement Managers to own strategic relationships with their largest property management customers and drive large-scale AI implementations across complex portfolios.
This is a high-autonomy, high-impact role for a seasoned enterprise implementation leader who can operate from C-suite strategy down to end-user change management at startup pace.
What You'll Do
Lead full-lifecycle AI product implementations across large property management portfolios — managing discovery, scoping, weekly PMO calls, monthly steering committees, and launch
Drive pilot conversions and portfolio expansion across accounts with 16,000+ units, running 90-day pilots and phased rollouts across multiple products
Own a book of 5–10 high-value strategic accounts with $8–12M+ book sizes, managing change management and adoption at scale
Partner closely with Solutions Engineers on technical integrations and custom implementations
Lead data-driven performance reviews and strategic conversations tying AI outcomes to client KPIs to drive expansion and deepen product adoption
Key Requirements
7+ years in enterprise software implementation, customer success, or management consulting with $5M+ book size
Led large-scale enterprise software implementations through full lifecycle — discovery, onboarding, change management, and adoption
Project management of complex, multi-stakeholder technical implementations
Understanding of APIs, integrations, and SaaS product configuration
Change management expertise — driving adoption from C-suite to end users
Strategic account management experience at a startup or high-growth tech company preferred