Our client is an AI-powered procurement platform building the operating system for the $12 trillion CPG industry. They're hiring a Business Operations Manager to serve as the CEO's operational right hand — owning customer success, sales operations, recruiting, and internal systems so the CEO can focus on closing deals and building the company.
What You'll Do
Run weekly customer check-ins and triage customer issues across product and engineering.
Own CRM hygiene, pipeline reporting, and prepare prospect briefings and demo materials for active deals.
Manage the recruiting pipeline — sourcing candidates, scheduling, and running first screens for non-executive roles.
Coordinate BDR standups, review outbound sequences, and flag coaching opportunities to the CEO.
Build internal automations and AI-powered workflows to eliminate manual, repetitive work across the company.
What You Bring
Required:
1.5+ years at an MBB firm (McKinsey, Bain, or BCG — Business Analyst/Associate Consultant level) or top-tier investment banking.
2–6 years total experience
Post-MBB operating experience at a startup (Founder, Chief of Staff, Special Projects, or early-stage operator) — must thrive in unstructured environments
AI-native mindset — actively uses ChatGPT, Claude, Zapier, or similar daily to automate and accelerate work
Preferred:
B2B SaaS, supply chain, or CPG industry experience
Comfort with APIs, light scripting (Python/SQL), or no-code automation tools
Why Join
Be the CEO's right hand at an AI-powered procurement platform building the operating system for the $12T CPG industry. Direct CEO partnership, real ownership across customer success, sales ops, recruiting, and internal systems — and the chance to shape how the company scales from the inside out.